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trigon
Joined: Wed Aug 10, 2011 1:34 am Posts: 6
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I can't seem to make a purchase through the game. I've done it before. Now, when I click on the link, the box with the amounts comes up, but the buttons don't seem to work. 
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Mon May 21, 2012 9:36 pm |
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webguydan
Joined: Sat Jan 09, 2010 12:49 pm Posts: 2085
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You should probably try clearing your browser data: http://www.facebook.com/help/?page=185360664848864
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Mon May 21, 2012 10:28 pm |
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khaox
Joined: Sun Nov 06, 2011 8:14 am Posts: 16
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After clearing whole cache and browser data I don't see most payment options. The only ones are special offers giving s#i##y 3..10 FB Credits, and no option to pay by cash or any simple civilized manner. Probably it's matter of disabling/enabling it per country (I'm in Poland) or user or sth like that as some members have PayPal and credit card
FB's own link (not in game dialog) shows "This feature is no longer supported. You can continue to buy credits in your favorite games." ... I assume something changed lately
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Tue May 22, 2012 9:32 am |
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trigon
Joined: Wed Aug 10, 2011 1:34 am Posts: 6
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Nope. Clearing my browser didn't work. I guess I'm done spending money on this game.
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Tue May 22, 2012 11:34 pm |
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webguydan
Joined: Sat Jan 09, 2010 12:49 pm Posts: 2085
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We'll send an inquiry to Facebook. In the meantime, I recommend using the FB Credit Support center: http://www.facebook.com/help/contact/?i ... 4362977954They may know why certain payment options are missing for your region.
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Tue May 22, 2012 11:42 pm |
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trigon
Joined: Wed Aug 10, 2011 1:34 am Posts: 6
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Thank you for your email.
Your inquiry relates to an application that was not built by Facebook. Unfortunately, Facebook cannot provide service for applications built by third parties. In order to contact the developer who created this application, please follow these instructions:
1) Go to the application you are having an issue with 2) Click the 'Report/Contact this Application' link at the bottom of the application's main page 3) Next, click on 'I'm reporting a bug or loading issue within the app' 4) At this point you will either be directed to the developers support site or displayed a contact form within Facebook 5) If you are displayed a contact form within Facebook, please fill out the information requested and write a description of your issue in the section provided 6) Also be sure to check the option 'Let the developer know who I am.' This will allow the developer to locate your order information
Facebook is not responsible for the support provided by this developer. If you continue to have problems, please note that you can remove and/or restrict applications from the "Applications" section of the Privacy page.
Thanks for contacting Facebook,
Rusty Payment Operations Facebook
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Wed May 23, 2012 6:38 pm |
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trigon
Joined: Wed Aug 10, 2011 1:34 am Posts: 6
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Wed May 23, 2012 6:41 pm |
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bradley1238
Joined: Sun Feb 19, 2012 10:33 pm Posts: 498
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you can just follow this i just got 40 gp you cany buy fb credits but if you click redeem points at the top left of the game then click get more points then chose the points you wanna buy and you can do it there because fb have stoped selling credits so you have to do it this way 
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Wed May 23, 2012 6:48 pm |
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khaox
Joined: Sun Nov 06, 2011 8:14 am Posts: 16
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ok... so it seems, that facebook is no longer good micropayment provider... I would be glad to support GL directly, but I need option to pay internationally with ease (from Poland) without credit card
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Thu May 24, 2012 7:04 am |
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bradley1238
Joined: Sun Feb 19, 2012 10:33 pm Posts: 498
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your welcome 
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Thu May 24, 2012 3:36 pm |
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TheTinomony
Joined: Wed Feb 08, 2012 2:54 pm Posts: 612
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There is the mobile phone option, Poland is available on that one, and then there is paypal.
_________________ I'm too young to retire!
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Thu May 24, 2012 3:47 pm |
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bradley1238
Joined: Sun Feb 19, 2012 10:33 pm Posts: 498
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well ty for saying thank you 
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Thu May 24, 2012 3:47 pm |
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