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 false report of insufficient credits for upkeep 
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Joined: Sat Mar 12, 2011 9:50 am
Posts: 56
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Have already reported this to Dan, but has anyone else had a problem with last upkeep taken from their vessel.

I had 2.7B credits and my upkeep is 2.5B. got told I had insufficient credits and my vessel got damaged.

very annoying...


Thu Jan 05, 2012 7:36 am
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Joined: Sun Jun 19, 2011 6:24 pm
Posts: 2810
Location: UK
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stuart wrote:
Have already reported this to Dan, but has anyone else had a problem with last upkeep taken from their vessel.

I had 2.7B credits and my upkeep is 2.5B. got told I had insufficient credits and my vessel got damaged.

very annoying...


Yes a few days ago infact. I had 5.7 Bil and upkeep is 4B. I awoke to the message of shipwide damage, contacted Dan, and he repaired all my modules by one condition.


Thu Jan 05, 2012 8:08 am
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Joined: Tue Nov 02, 2010 12:32 am
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Are you guys Builders?


Thu Jan 05, 2012 8:12 am
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Joined: Sun Jun 19, 2011 6:24 pm
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Location: UK
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FerrusManus wrote:
Are you guys Builders?


Konqul Excavator.


Thu Jan 05, 2012 8:46 am
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Joined: Tue Nov 02, 2010 12:32 am
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kirkeastment wrote:
FerrusManus wrote:
Are you guys Builders?


Konqul Excavator.


Ah, just wondering.


Thu Jan 05, 2012 9:04 am
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Joined: Wed Feb 09, 2011 6:01 am
Posts: 571
Location: Hudson County, NJ, USA
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FerrusManus wrote:
kirkeastment wrote:
FerrusManus wrote:
Are you guys Builders?


Konqul Excavator.


Ah, just wondering.


I was about to ask the same thing. I thought it was partial to one race.

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Thu Jan 05, 2012 9:18 am
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Joined: Tue Nov 02, 2010 12:32 am
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I was wondering if perhaps Builder was only taking half upkeep but still checking for full upkeep, but that must not be it. Perhaps there's a problem with a specific module not reporting the correct upkeep.


Thu Jan 05, 2012 10:02 am
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Joined: Wed Nov 10, 2010 2:44 am
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stuart wrote:
Have already reported this to Dan, but has anyone else had a problem with last upkeep taken from their vessel.

I had 2.7B credits and my upkeep is 2.5B. got told I had insufficient credits and my vessel got damaged.

very annoying...

hmm.. i know if upkeep shows as 2.5 you should make sure to have 2.55 to cover any rounding...
but if it's stealing a bit more without telling us, that is a nice issue...

Do you have dark assemblybots on your ship ?? (3x -5% upkeep)

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Thu Jan 05, 2012 10:42 am
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Joined: Sat Mar 12, 2011 9:50 am
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yes I'm builder profession

no dark assembly bots on my ship

I would have hoped 2.7B would have covered any rounding issues. had 200M buffer but guess not...

this is costing me over 8B in credits to repair systems as nothing got reversed... :-(


Sat Jan 07, 2012 7:53 am
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Joined: Tue Nov 23, 2010 2:41 am
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i had the same issue, believe it was the same day actually, else within a day of it.

Also had about roughly 300 million more than what was required (7.1 or so, 6.8 bill upkeep).

Dan was (for Dan mind you) running slow in that it took about 17 hours to get back to me, but did some (as he put it) selective repairs to reflect the confusion.

I had done some myself(couldnt stop playing while waiting) but i had 2 busted quasis for it that got fixed.

Thanks Dan!

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Sun Jan 08, 2012 4:29 am
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Joined: Sat Mar 12, 2011 9:50 am
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Gave up on waiting for Dan to do anything. paid out over 8B in repairs that I shouldn't have needed to do yet. :(

Lesson learned:

so even if you think you have just enough to cover your upkeep, make sure to have a decent size buffer to make sure this doesn't happen again. 200M is not a sufficient buffer to protect yourself.


Mon Jan 09, 2012 6:53 am
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stuart wrote:
Have already reported this to Dan, but has anyone else had a problem with last upkeep taken from their vessel.

I had 2.7B credits and my upkeep is 2.5B. got told I had insufficient credits and my vessel got damaged.

very annoying...

i just have one more question here... did you make sure before upkeep timer hit 0 that you had enough credits? or, did you check your upkeep vs credits AFTER it said you didn't have enough? because if any modules became totally broken as a result of upkeep penalty, it would lower your upkeep.... that would result in seeing an upkeep lower than your current credits

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Mon Jan 09, 2012 7:07 am
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Joined: Wed Feb 09, 2011 6:01 am
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Location: Hudson County, NJ, USA
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stuart wrote:
Gave up on waiting for Dan to do anything. paid out over 8B in repairs that I shouldn't have needed to do yet. :(

Lesson learned:

so even if you think you have just enough to cover your upkeep, make sure to have a decent size buffer to make sure this doesn't happen again. 200M is not a sufficient buffer to protect yourself.


Neither is 500M, I don't think. I can't blame it on a "false report" of insufficient funds though as I, like a goof, was distracted by the Giants game today and didn't deposit all the minerals I had. Still, I thought I had hit the upkeep cap.

Anyway, make sure you're always over your "rent" by 1Mcreds. That's a good personal rule to have.

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Mon Jan 09, 2012 9:08 am
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