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Forum accounts which are linked to FB accounts
http://galaxylegion.com/forum/viewtopic.php?f=5&t=27086
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Author:  carlovel [ Tue Jul 17, 2012 5:35 am ]
Post subject:  Forum accounts which are linked to FB accounts

lately many of my legion mates could not log in to forum if their forum accounts are originally linked to their FB account (Im using a separate account)

message like "An error occurred with Galaxy Legion Forum. Please try again later." popped out.

Any idea/ way to resolve this ?

Author:  Darth Flagitious [ Tue Jul 17, 2012 5:39 am ]
Post subject:  Re: Forum accounts which are linked to FB accounts

It does that from time to time. A member of TU is currently having the same problem. I'm connected via FB right now so it's not a universal problem. Just give it a little time and it nearly always works itself out.

Author:  webguydan [ Tue Jul 17, 2012 5:28 pm ]
Post subject:  Re: Forum accounts which are linked to FB accounts

Thanks for the report. This should now be fixed.

Author:  FerrusManus [ Tue Jul 17, 2012 5:31 pm ]
Post subject:  Re: Forum accounts which are linked to FB accounts

Thank goodness, I've been checking for more than a day, with no way to talk to anyone... : (

Author:  webguydan [ Tue Jul 17, 2012 5:33 pm ]
Post subject:  Re: Forum accounts which are linked to FB accounts

There was an unannounced change on FB's side which caused the issue. We made some adjustments which should allow the login to function as before. If anyone else has issues today, let us know.

Author:  Bluecifer [ Tue Jul 17, 2012 7:46 pm ]
Post subject:  Re: Forum accounts which are linked to FB accounts

I couldn't get on either. Problemnfixdd now, obviously

Author:  Darth Flagitious [ Tue Jul 17, 2012 7:59 pm ]
Post subject:  Re: Forum accounts which are linked to FB accounts

Dan, this isn't related the the FB Connect issue, but while your attention is here...

Do you have any idea why FB group chat histories clear when GL gets its forced refresh? This is rather annoying/aggravating when GL groups can't go back and look at things that were discussed 2 hours previously. Since we, as users, do not get any response beyond the automated thank you note when we contact FB for support, I was hoping you might have better luck as a game developer.

Author:  webguydan [ Tue Jul 17, 2012 9:45 pm ]
Post subject:  Re: Forum accounts which are linked to FB accounts

Unfortunately, I'm not sure why it would do that. Its possible that the history is not stored 'permanently' by FB so it gets wiped during that time.

Author:  senatorhung [ Tue Jul 17, 2012 9:51 pm ]
Post subject:  Re: Forum accounts which are linked to FB accounts

thanks for the fix Dan !

ran into this last night and set up another account to bypass the fb connect feature. at least now i can still post on the forum in case of future fb issues.

Author:  carlovel [ Wed Jul 18, 2012 1:29 am ]
Post subject:  Re: Forum accounts which are linked to FB accounts

webguydan wrote:
There was an unannounced change on FB's side which caused the issue. We made some adjustments which should allow the login to function as before. If anyone else has issues today, let us know.



Thanks for the fix dan :)

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