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 About in game support 
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Joined: Fri Sep 16, 2011 12:04 am
Posts: 1998
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So I just sent a ticket, and after rechecking the post here, I noticed that one thing is missing:
there is no "let the developer know who I am" check mark anymore

So I'm not entirely sure if Dan would still know who I am.
In any case, the support ticket had my planet name on it which is likely to be fairly unique, so that can narrow the guesswork down. But I would like to know if it's needed for us to manually write it down in the future.

Thank you.

_________________
当所有传奇写下第一个篇章 原来所谓英雄也和我们一样
私は一発の銃弾、銃弾は人の心を持たない。故に、何も考えない。ただ、目的に向かって飛ぶだけ


Thu Mar 29, 2012 3:29 am
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Joined: Sat Jan 09, 2010 12:49 pm
Posts: 2085
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After many developer concerns, FB updated the in-game support form to automatically include your ID when sending reports. There were many people who either forgot to click the checkbox or didn't know that it was necessary. Now, they will only need to remember to provide their email when a response is warranted.

We'll be updating the screens soon. Thanks!


Thu Mar 29, 2012 4:09 am
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